TradeShowJoe.com guarantees their products under a series of warranties for manufacturing defects, under the warranty polices, products believed to be a manufacturing defect will be repaired and/or replaced upon inspection of the product.
The customer is responsible for shipping the product Tradeshowjoe or a specific manufacturing vendor for inspection. At this desicrpiton of Tradeshowjoe, if the issues is deemed a manufacturing defect, the product will be repaired and/or replaced and returned to the customer at no cost Standard ground shipping during the first year of the warranty period.
Free replacement products cannot be sent until an assessment of the supposed defective product is made. At the discretion of Tradeshowjoe, if the received product is deemed not to be a manufacturing defect, the custom will be notified and the product may be repaired and/or replaced at customer's cost. Shipping charges will be the customers responsibility for any items needing expedited shipping. Issues that are not covered under the warranties include but are not limited to:
- Mistreatment of product
- Unauthorized alteration
- Natural disasters
- Failure to follow product instruction sheets and labeling
- Incorrect use
- Damages occurred while in transit.
Please be advised that many of Tradeshowjoe products holds its owns unique warranty period. Refer to our product specifics pages or ask your Tradeshowjoe sales representative for specific warranty information about a any available product.
Tradeshowjoe reserves the right to change prices or product designs as well as discontinue a product at anytime without further notice. If a product is noted as defective is a discontinued product, an exchange to an equivalent product will be offered or an upgrade to a premium product (at the discretion of Tradeshowjoe) will be available with the customer responsible for any difference in cost.